Team Shops with Lax Kong provide the most convenient way to outfit teams and fans. There's never been an easier way to increase your brand awareness than with our combination of features. What are you waiting for? Contact us today to launch a fully-loaded team shop!
Frequently Asked Questions
What is a Team Shop?
A Team Shop is a password-protected page of custom products. These products are selected by your Lax Kong Liaison.
What's a Lax Kong Liaison?
A Lax Kong Liaison is typically your Head Coach, Program Director or Organization's President, but it can be anyone who primarily communicates with us. Having one point person between parties helps everybody involved.
How do I find my Team's Shop?
Your Lax Kong Liaison is issued your team's landing page link and team shop password. Your Liaison is responsible for distributing this information.
*shortcut: you can enter your team's password into the search box at the top left of any Lax Kong page in order to access your team shop.
Feel free to contact us for your store link and password.
What items are in a Team Shop?
The products in any given team shop can vary. Visitors could find team uniforms for practice or games, helmets, Kustom equipment, stock recommended equipment, casual fan apparel, team athletic apparel, mugs, pillows, blankets, tote bags, bean bag chairs, Kustom footwear, stickers, etc...
Do I need to pre-order?
Casual fan apparel and accessories do not require a pre-order! Pre-order windows typically occur when a Liaison orders Kustom athletic apparel or equipment. This is to ensure everyone get's the right number and size on their gear.
How long until I get my item?
Good question...it depends on the item.
Fan Merchandise, accessories and most items you see will usually ship the same day as they are ordered. We offer Expedited 2-day shipping for $15 extra, while standard shipping is free and arrives within 7-10 business days. Once your order is on it's way, you can find the tracking number in the Orders section of your Profile section.
For Lax Kong Kustom pre-orders...We share everything with your Lax Kong Liaison, and provide tools for him or her to facilitate communication among parents. Please check your team's centralized information center first, then your inbox and fellow teammates before contacting your Liaison.
I've done everything and still need further assistance!
Please call us at (972)735-9477, or contact firstname.lastname@example.org.